Privacy Policy

Honest Perfumes is committed to protecting the privacy of our application users. This Privacy Policy explains what information we collect from users of our Android and iOS applications, how we use it, how we protect it, and the rights you have over your personal information.

Information We Collect

We collect information that helps us deliver services, improve the app experience, and manage accounts. This includes:

• Account Information: name, email address, phone number, username, password, and profile details you provide when you create or update an account.
• Transactional Data: order history, purchases, commissions, store and stock activity, and any details related to the products or services you request through the app.
• Device and Usage Data: device identifiers, IP address, operating system, app version, cookies, interaction logs, and performance metrics collected automatically when you use the app.
• Location Data: approximate location information if you grant permission through your device settings, for features that require store or delivery location context.
• Support and Communications: messages, feedback, and support requests you submit through the app.

How We Use Your Information

We use the information we collect to:

• provide and maintain the application and its features
• process transactions, orders, or service requests
• personalize your app experience and show relevant content
• communicate with you about your account, updates, and support inquiries
• monitor and improve app performance, security, and reliability
• prevent fraud, abuse, or unauthorized access

Account Deletion and Data Removal

If you choose to delete your account, we will remove your personal account information and profile data from our active systems. Some information may remain in backup archives or for legal record-keeping as required by law, but it will be isolated and not used for active app services.

To request account deletion, please visit our Account Deletion Request page for detailed instructions on how to submit your request.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share data with trusted service providers who help us operate the app, process payments, or deliver customer support. We also may disclose information when required by law or to protect our rights and safety.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your data. While we strive to protect your information, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Privacy Rights

You may have the right to:

• access the personal information we hold about you
• correct or update inaccurate or incomplete data
• request deletion of your personal information
• restrict or object to certain processing activities
• withdraw consent where processing is based on your consent

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the effective date and post the revised policy in the app. Continued use of the app after changes indicates your acceptance of the updated policy.

Contact Us

If you have questions, want to update your information, or wish to request account deletion, please contact us at honestperfumestrading@gmail.com or through the app or the website contact channels.